Harworth Group HQ
Simpli-Fi was appointed to deliver a reliable indoor mobile coverage solution at the headquarters of Harworth Group.
Keep visitors connected. Keep stores trading.
Reliable in-store connectivity—so apps, devices and payments just work.
From sales floor/till to stockroom and restaurants, connectivity gaps slow teams and frustrate shoppers.
These are the problems we fix—fast.
Dead zones
Patchy signal on sales floors, stockrooms and stairwells.
MFA/loyalty fails
SMS/OTP/QR codes and app coupons don’t load at the till.
Device dropouts
Handhelds, PTT and lone-worker devices lose connection.
CCTV struggles
Security apps and cameras buffer on poor uplink.
Refits & pop-ups
Need fast, temporary connectivity to keep trading.
Slow guest WiFi
Shoppers won’t connect; low app and portal uptake. (Only 20% of customers connect)
Outcome: faster checkouts, fewer failed transactions, smoother click-and-collect and safer teams.
Why cellular matters in retail
Always on for everyone
Customers and staff are instantly connected without logins.
More reliable, less interference
Resilient signal and fewer interruptions in busy stores.
Secure by design
Traffic stays on mobile networks; lighter load on store WiFi and IT.
Complements WiFi
Keep WiFi for high‑throughput tasks; use cellular for reach, reliability and mobility.
How we helped our clients
AIG (American International Group Europe) London
Simpli-Fi partnered with AIG to enhance mobile connectivity across their European headquarters in London.
Perenco HQ London
This project showcases Simpli-Fi’s expertise in deploying high-performance in-building mobile coverage solutions, even in complex urban environments.
Burberry HQ, London
The installation of a Cel-Fi Quatra 4000e system at Burberry HQ was meticulously planned to coincide with the renovation process.
Precision Health Technologies Accelerator – Birmingham University
Simpli-Fi deployed the Cel-Fi Quatra 4000e system, which provided all four major UK networks throughout the PHTA building.
Birmingham University
Simpli-Fi worked with Nextivty to provide a multi-carrier solution providing 3G/4G/5G voice and data for all four major mobile networks.
How we work in retail environments
1.
In‑Building Mobile Coverage (Public networks)
- Strong indoor mobile signal for EE, O2, Three and Vodafone
- Fixes dead spots across sales areas, stockrooms and basements
- Survey, design and install with minimal disruption
2.
Private 4/5G for store operations
- Your own secure mobile network for critical tasks
- Works across sales floor, back‑of‑house and car parks
- Ideal for handhelds, curbside teams, cameras and IoT
3.
IP CCTV & Video Analytics
- Clear footage and smart analytics (queues, dwell, shrink)
- Easy remote viewing for store and central teams
- Privacy‑aware retention policies
4.
Temporary & Emergency Connectivity
- Same‑week kits (pre‑provisioned 5G + Wi‑Fi) to keep trading
- Pop‑ups and seasonal sites online in a day
5.
Connectivity Consultancy
- Estate audits, coverage checks and simple action plans
- Vendor‑neutral recommendations and rollout playbooks
6.
Managed Services & Support
- 24/7 monitoring, UK helpdesk and defined SLAs
- Regular reports and continuous improvements
The business case at a glance
- Faster, easier checkouts: Fewer hold‑ups when loyalty apps and coupons load instantly.
- Connected shoppers spend more: Connected journeys support higher basket value and repeat visits.
- Less lost revenue to stock‑outs: Connected staff and systems help keep shelves filled.
- Longer dwell, better media: Reliable signal supports in‑store media, navigation and offers.
- Secure customer connections: No access to retailer networks – let the cellular network take care of security
We’ll build a simple ROI model for your estate and prioritise stores where improved coverage will have the biggest impact.
What a typical setup looks like
- Strong indoor mobile signal (Consumer)or Private 4/5G where you need it most (Retailer)
- Smart switching and SD‑WAN with automatic backup
- Simple dashboards and alerts for your teams
Packages
- Coverage Boost – Targeted fix for problem areas; quick install and test
- Neutral‑Host Coverage – Whole‑store indoor signal across operators
- Private 5G – Mission‑critical performance for handhelds, curbside and cameras
How we work
Discover
Coverage checks, store walk and goals
Design
Simple plan with clear timelines
Deploy
Phased works (overnight if needed), testing and handover
Run
24/7 monitoring, reporting and continuous improvement