The UK is accelerating toward a greener transport future, with over 1 million electric vehicles now on the road and a government commitment to ending the sale of new petrol and diesel cars by 2035.
Public and private EV charging infrastructure is expanding fast, but there’s a less visible problem threatening driver confidence and operator profitability: unreliable connectivity.
The Connectivity Problem No One Talks About
Modern EV chargers are more than simple power points. They’re part of a connected ecosystem — enabling payment processing, charger availability updates, remote diagnostics, and integration with apps and fleet systems.
Without a stable, high-speed connection, these capabilities grind to a halt.
Recent data shows the scale of the problem:
- Up to 10% of UK chargers may be out of service on any given day.
- 20% of charging attempts are unsuccessful.
- 66% of Type-2 chargers in Great Britain are in areas with poor 4G coverage, making payment processing and live status updates unreliable.
These outages aren’t just an inconvenience — they directly impact revenue, customer trust, and operational efficiency.
Retail: The Customer-Facing Charging Experience
Retailers increasingly see EV charging as a way to drive footfall and dwell time, but underground and multi-storey car parks create a major connectivity hurdle.
Steel-reinforced concrete and limited access to mobile towers mean signal can be almost non-existent, preventing chargers from processing payments or updating availability in real time.
The result? Frustrated customers, lost sales, and missed opportunities to offer a premium service.
Warehousing & Logistics: Keeping Fleets Moving
For logistics operators, reliable EV fleet charging is imperative.
Whether charging happens at large distribution centres or in remote depots, network downtime can delay dispatches, disrupt scheduling, and create costly inefficiencies. With pressure on operators to ‘electrify’ their fleets, connectivity resilience will be as important as charger capacity.
Commercial Real Estate: Charging as a Tenant Amenity
Office landlords and commercial property managers are under pressure to meet ESG goals and tenant expectations — and EV charging is now a key differentiator.
For multi-tenant sites, especially those with underground parking, reliable connectivity is essential for processing payments, managing access, and tracking usage for billing. Poor performance risks damaging tenant satisfaction and asset value.
How Simpli-Fi Solves The Problem
At Simpli-Fi, we deliver ultra-resilient, high-availability networks for critical environments.
For EV charging — whether in public, private, or mixed-use settings — our solutions include:
- In-building and outdoor mobile coverage enhancement for 4G/5G in signal-poor areas.
- Enterprise-grade WiFi to support payment systems, fleet management apps, and diagnostics.
- Managed Services with proactive monitoring and rapid response to ensure uptime.
A Growing Opportunity Across Sectors
The EV charging market is set to grow exponentially, touching retail, logistics, and commercial real estate. Operators who prioritise connectivity will lead on reliability, revenue, and customer satisfaction.
With the UK’s 99% reliability target for rapid chargers, investing in robust networks should be a priority for operators.
If you want your EV charging infrastructure to work everywhere, every time, Simpli-Fi can help you build a future-proof connectivity strategy that delivers.
📞 Talk to us about how we can connect your EV charging operations — in retail car parks, fleet depots, or commercial office facilities.
hello@simpli-fi.co.uk
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